![]() ![]() this issue, and I will do the same if I get a more definitive answer for you. With that code, they will be able to provide you with your keycode. Be sure to include that WBR code in your message. I will try to find out for you unless our 'All things Best Buy' guru advise instead.Īnd in the interim you could always open the Support Ticket, giving the link to this thread in the message (so you do not have to retype everything) and including keycodes involved and email address, etc.the worst that can happen is that they refer you back to the Geek Squad.ĭo post back to keep us posted on how you are progressing re. Once you have that code, contact Best Buy through their website at or via telephone at 1-88. What I am not sure is whether the Geek Squad can do the mergering themselves (I suspect not) or whether therefore you can and should refer this to Webroot Support by means of the aforementioned Support Ticket. If that is the case then certainly in the case of a Webroot purchase the time from the new keycode could be transferred to the current keycode.but only by Opening a Support Ticket with Webroot, but as you have a Best Buy purchase you are quite correct in going to the Geek Squad in the first instance. I am unclear as to whether what you have done is purchase a renewal from Best Buy, which you should have been able to do and then that would have been thesame keycode with just more subscription days added to it from the date of expiration, or whether you have actually purchased a completely new copy of WSA.I am guessing that it is the latter rather than the former? Webroot® Legacy Products (2011 and Prior) 33.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553.Webroot® Security Awareness Training 55.Webroot® Business Endpoint Protection 1131.Webroot Mobile Security for Android 938.Webroot® Consumer/Business - for Macs 370.Webroot® SecureAnywhere™ - Complete 3826.Webroot® SecureAnywhere™ - Internet Security Plus 2468.Webroot® SecureAnywhere™ - Antivirus 6973. ![]()
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